The Key Findings of the study are:
- Domestic workers earn substandard pay, and enjoy little economic mobility or financial security.
- Formal employment contracts are rare in the domestic work industry, and where work agreements do exist, employers frequently violate them.
- Employers think of their homes as safe, yet domestic work can be hazardous.
- Domestic workers who encounter problems frequently feel too vulnerable to stand up for themselves, especially live-in workers and undocumented immigrants.